Technical Support Engineer / Senior Technical Support Engineer

Posted 12 months ago

Job Description

– Provide technical support to end-users, resolving hardware and software issues efficiently.

– Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement.

– Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network switches, and other related devices.

Requirements

– Possess certification in Information Technology (IT) or an equivalent field with 1-5 years relevant experience.

– Knowledge and hands-on experience in deploying network devices and managing network infrastructure.

– Strong interpersonal and communication skills, with the ability to collaborate effectively with colleagues and stakeholders.

– Ability to work independently as well as collaboratively in a team environment.

– A keen interest in discovering, evaluating, and implementing new technologies.

– Able to start work immediately or within short notice period.

– Possess class 3 driving license would be considered an advantage.

• Able to work at 6 Mandai Link S728652 (HQ Location)

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