Responsibilities:

1. Retail Operations Support

• Prepare and submit applications for relevant licences and permits (e.g., SPF, SCDF, HDB, Town Council or other regulatory bodies as required).
• Compile documents and information needed for inspections, approvals, and compliance submissions.
• Prepare reports or forms required by Operations.
• Liaise with Outlet Managers/government agencies on operational updates, follow-ups, and issue resolution.

2. E-commerce Support

• Monitor online orders, delivery timelines, and customer enquiries.
• Coordinate with Operations on stock availability and order fulfilment.
• Manage products on ecommerce

3. Communication and Coordination

• Work closely with internal departments such as HR and Finance.
• Draft memos and updates for Operations.
• Maintain proper filing and records of contracts, licences, and operational documents.
• Carry out any other tasks assigned by management to support overall operations.

Requirements:

• Diploma holder with no experience in any discipline are welcomed to apply
• Good team player, self-motivated, service oriented and possess a pleasant disposition
• Able to multitask, handle stress in fast paced environment and work within timeline
• Proficient in computer software for office applications such as Microsoft Word, Excel, and PowerPoint
• Bilingual in English and Mandarin is preferred to liaise with contractors and internal stakeholders